Privacy & website use
Understand what happens when you browse this website or choose to contact the office.
Preparing an email enquiry
The email preparation form creates a draft in your own email application. It does not submit the form to a website database, upload its contents or automatically send an email. You choose whether to send the draft through your email provider.
If you send an email to the office, your message and contact information can be used to respond to that enquiry and arrange appropriate next steps. Please ask about document-sharing and record-handling arrangements before providing sensitive case records.
Client feedback and video submissions
The client feedback form submits your name, email, feedback, video link or uploaded video, and permission choices to VSA Immigration. Submissions are held outside the public website for verification and review. Your name and email are used to manage the submission and follow up; your email is not included in a published review.
Permission to publish is optional and separate from permission to receive and manage the feedback. If you allow public use, the submitted content may be published on the website and official social channels using your chosen public display name. The office must review it first. You may contact the office about publication permission, corrections or removal. Please ask about the office’s record-retention arrangements.
The feedback form uses a session cookie to protect the submission process. A coded network identifier is used to limit abusive submissions. Video links are not fetched or embedded automatically. External video providers have their own privacy practices.
Website operation
This website does not set advertising cookies or include visitor-tracking pixels. Its hosting provider may process ordinary server-access information, such as network addresses and requested pages, to operate and protect the service.
External services
Links to official resources open websites operated by other organisations. Those services, your browser and your email provider have their own privacy practices.
General information and professional services
Website information is general and may change as programmes and instructions change. It is not an assessment of an individual case. Contacting the office does not create a retainer or extend a deadline. Professional services and fees are agreed through the appropriate consultation or service agreement.
Questions
For questions about information you provide to the office, contact info@vsaimmigration.ca.
Website notice updated 12 November 2026.